I am an experienced Trust & Safety Specialist with over 12 years of experience in digital operations, content moderation, technical support and customer service, including nearly five years in TikTok content moderation. I have strong expertise in policy enforcement, risk assessment, case investigation, quality assurance and operational performance.
Throughout my career, I have demonstrated leadership as a Team Pacer and Project Manager, supporting team development, coaching, process improvement and cross-functional initiatives. My achievements include multiple outstanding performance awards and an Exceed Expectations annual review.
I hold a Bachelor’s Degree in Plant Resource Science and Management and have further developed my skills in project management, data analysis, reporting and communication. I am adaptable, detail-oriented and committed to continuous learning and delivering quality results.